Retail Banking Industry 101
Industry Intelligence • Banking & Financial Services

Retail Banking Industry 101

How everyday banking services are delivered at scale

85 minutes
101
Self-paced

Beginner-friendly course explaining retail banking products, operations, and regulations

Course Overview

Retail banking forms the backbone of everyday financial services, providing savings, loans, payments, and digital banking to individuals and small businesses. This course explains how retail banks operate, including branch and digital models, core banking systems, risk management, compliance, and customer experience. Learners gain clarity on how banks make money, manage risk, and adapt to digital transformation and fintech competition.

What You'll Learn

Understand retail banking ecosystem
Banking products & channels
Risk, compliance & regulation
Digital banking & CX
Retail banking career paths

Why This Course?

Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant

Curriculum

Introduction to Retail Banking

Role of banks in the economy

Products & Channels

Accounts, loans, payments

Operations & Risk

Core banking, risk controls

Regulation & Compliance

RBI norms, KYC, AML

Future of Banking

Digital banks, AI, open banking

Who This Is For

Commerce studentsMBA / Management studentsBanking professionalsCareer switchersConsultants / Analysts

Frequently Asked Questions

Yes, no prior knowledge required
Around 85 minutes
Yes, after completion

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