
Beginner-friendly course explaining retail banking products, operations, and regulations
Course Overview
Retail banking forms the backbone of everyday financial services, providing savings, loans, payments, and digital banking to individuals and small businesses. This course explains how retail banks operate, including branch and digital models, core banking systems, risk management, compliance, and customer experience. Learners gain clarity on how banks make money, manage risk, and adapt to digital transformation and fintech competition.
What You'll Learn
Understand retail banking ecosystem
Banking products & channels
Risk, compliance & regulation
Digital banking & CX
Retail banking career paths
Why This Course?
Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant
Curriculum
Introduction to Retail Banking
Role of banks in the economy
Products & Channels
Accounts, loans, payments
Operations & Risk
Core banking, risk controls
Regulation & Compliance
RBI norms, KYC, AML
Future of Banking
Digital banks, AI, open banking
Who This Is For
Commerce studentsMBA / Management studentsBanking professionalsCareer switchersConsultants / Analysts
Frequently Asked Questions
Yes, no prior knowledge required
Around 85 minutes
Yes, after completion



