Privacy Policy

1. Information We Collect

We collect information to provide and improve our learning services. This includes:

a) Information You Provide Directly

When you interact with Omnivance Learning, you may provide:

• Name
• Email address
• Country or location (general)
• Course enrollment details
• Payment-related information (processed by third-party providers)
• Communications sent to us (support queries, feedback, etc.)

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide access to courses and learning materials
• Process enrollments and payments
• Send transactional communications (course access, confirmations)
• Respond to inquiries and support requests
• Improve website performance and learning experience
• Analyze usage patterns and engagement
• Communicate updates, learning resources, or announcements (where permitted)

We do not sell or rent your personal information.

3. Payments and Third-Party Services

• Payment Processing: Payments for Omnivance Learning courses are securely processed by Razorpay, our trusted payment gateway partner.
• No Financial Data Storage: Omnivance Learning does NOT store or have access to your sensitive financial data such as credit card numbers, debit card PINs, or net banking passwords. All such financial information is handled directly by Razorpay in accordance with their Privacy Policy.
• Course Delivery & Video Hosting: To provide high-quality video content, we utilize Vimeo as our video hosting platform. Vimeo may collect anonymous viewing data (e.g., video duration watched, device type) to help us optimize course delivery.
• LMS Data: When you access our Learning Management System (LMS), we store your course progress, quiz scores, and completion status to facilitate certification and resume learning where you left off.

We recommend reviewing the privacy policies of these third-party providers for further details.

4. Cookies and Tracking Technologies

Omnivance Learning uses cookies and similar technologies to:

• Enable core website functionality
• Understand user behavior and traffic patterns
• Improve content and navigation
• Support analytics and performance measurement

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. How We Share Information

We may share information only in the following circumstances:

• With service providers who support website operations, payments, communications, or analytics
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Omnivance Learning, our users, or others

All third-party partners are expected to maintain appropriate data protection standards.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data from:

• Unauthorized access
• Loss
• Misuse
• Alteration or disclosure

However, no internet-based system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data (subject to legal requirements)
• Opt out of non-essential communications

You may exercise these rights by contacting us at the email address provided below.

9. Children's Privacy

• Omnivance Learning is intended for learners aged 18 years and above.
• We do not knowingly collect personal information from individuals under 18. If such data is identified, it will be deleted promptly.

10. International Users

Omnivance Learning may be accessed from different countries. By using our services, you acknowledge that your information may be processed and stored in jurisdictions with different data protection laws than your own.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Legal requirements
• Technology
• Business practices

Updates will be posted on this page with a revised effective date.