Beginner-friendly course explaining how hotels, travel, and service businesses operate
Course Overview
The hospitality industry revolves around delivering consistent service experiences across hotels, resorts, travel, food services, and tourism. This course explains how hospitality businesses are structured, how revenue is generated through room pricing, occupancy, and services, and how operations, customer experience, and branding drive profitability. Learners will also understand seasonal demand, service quality metrics, and emerging trends such as digital bookings and experiential travel.
What You'll Learn
Hospitality value chain
Revenue & pricing models
Service operations
CX & quality metrics
Hospitality career paths
Why This Course?
Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant
Curriculum
Introduction to Hospitality
What hospitality is and why it matters
Business Models & Revenue
Hotels, travel, F&B models
Operations & CX
Service delivery and experience
Pricing & Profitability
Occupancy, yield, margins
Future of Hospitality
Digital travel, experiences
Who This Is For
Hotel & tourism studentsMBA / Management studentsHospitality professionalsCareer switchersConsultants / Analysts
Frequently Asked Questions
Yes, no prior knowledge required
Around 75 minutes
Yes, after completion
