Introductory course explaining how GCCs operate, create value, and scale globally
Course Overview
Global Capability Centers (GCCs) are offshore or nearshore centers set up by multinational companies to deliver technology, operations, analytics, risk, finance, and innovation services. This course explains how GCCs are structured, how they differ from IT services firms, why companies set them up, and how GCCs evolve from cost centers into strategic value and innovation hubs.
What You'll Learn
Understand GCC operating models
Captive vs service provider models
Talent, governance & delivery
Value creation & innovation
GCC career paths
Why This Course?
Practitioner-led content
Context before tools
Modular & practical
India-first, globally relevant
Curriculum
Introduction to GCCs
What GCCs are and why they exist
GCC Operating Models
Captive, hybrid, BOT models
Talent & Delivery
Hiring, skills, execution
Governance & Controls
Risk, compliance, reporting
Future of GCCs
Innovation hubs, AI, product ownership
Who This Is For
Engineering studentsMBA / Management studentsIT & corporate professionalsCareer switchersConsultants / Analysts
Frequently Asked Questions
Yes, no prior knowledge required
Around 75 minutes
Yes, after completion
